Question 1

How much does a cross-border move between Canada and the USA cost?

Accepted Answer

Cross-border pricing depends on the weight or volume of your shipment, the distance between origin and destination, access at both addresses, and the services you add such as packing or storage. Because no two moves are the same, we don't publish a flat rate — we review your inventory and give you a written estimate for your specific move. Larger or more complex homes are usually quoted after a site visit so the numbers hold up on moving day.

Question 2

How is the weight of my move determined?

Accepted Answer

Long-distance and cross-border moves are typically priced on the weight or the volume of what's actually being shipped. Your moving specialist builds an inventory with you — rooms, furniture, appliances, and an estimate of boxes — and prices from that. The more accurate your inventory, the more accurate your estimate, which is why the online quote asks about home size, boxes and large or special items.

Question 3

How long does a Canada–USA move take?

Accepted Answer

Transit time depends on the distance, the border crossing used, customs processing, and whether your shipment travels on a dedicated truck or is consolidated with other shipments. Your specialist gives you a realistic delivery window in writing when your move is booked, and you stay informed as your shipment moves. We don't quote a transit time before we know the route and the shipment.

Question 4

What happens at customs?

Accepted Answer

Household goods crossing the Canada–US border must be declared with a detailed inventory and the correct paperwork for your situation. We prepare and manage that documentation as part of your move and tell you exactly what you need to provide and when. Our team has handled cross-border relocations since 2012, and that experience is the reason customs is usually the part of the move our clients worry about most and hear about least.

Question 5

What documents do I need for a cross-border move?

Accepted Answer

The exact list depends on your citizenship or residency status, your visa or immigration category, and what you're importing — for example vehicles, alcohol or high-value items have their own requirements. Your specialist sends you a document checklist for your specific situation early in the process, so nothing is discovered at the last minute.

Question 6

Can you pack everything for me?

Accepted Answer

Yes. We offer full-service packing, partial packing by room, and fragile-only packing, and we supply and deliver cartons, tape and materials before packing day. Our packing crews wrap and pad furniture, box fragile items individually, and label everything by room so unpacking is orderly at the other end.

Question 7

Can you store my belongings between homes?

Accepted Answer

Yes. We offer short- and long-term storage, which is common on cross-border moves when possession dates don't line up or immigration paperwork is still in progress. Your goods are inventoried in and out of storage, and your specialist confirms the storage terms in writing with your quote.

Question 8

Can I move just a few items instead of a whole house?

Accepted Answer

Yes. Partial loads and small shipments are common on long-distance and cross-border routes. Select "Partial / a few items" in the quote form and describe the pieces — we'll tell you the most cost-effective way to move them.

Question 9

What happens if my moving date changes?

Accepted Answer

Dates move — especially on cross-border relocations where closings and immigration timelines shift. Tell your specialist as early as you can and we'll rework the schedule around the new date. If your date isn't firm yet, mark it flexible in the quote form and we'll plan around a window instead of a single day.

Question 10

How are my belongings protected during the move?

Accepted Answer

Furniture is padded and blanket-wrapped, fragile items are boxed with proper materials, and crews use dollies and the correct equipment for stairs, elevators and tight access. Valuation and protection options are reviewed with you before you book so you understand exactly what coverage applies to your shipment.

Question 11

What areas do you service?

Accepted Answer

We're a Canada–USA cross-border and long-distance specialist, with offices in Montreal and Mississauga. We regularly handle moves between Canadian centres such as Montreal, Toronto, Vancouver, Calgary and the Maritimes and US destinations including Florida, New York, Texas, California and Illinois. If you don't see your route, ask — the quote form is the fastest way to confirm service.

Question 12

Can I get a quote online?

Accepted Answer

Yes. The online quote takes about two minutes: tell us where you're moving from and to, when, and roughly what's coming with you. You don't need a full inventory to start, and you can start on your phone.

Question 13

What happens after I submit my quote request?

Accepted Answer

One of our moving specialists reviews your details and contacts you the way you asked to be contacted. We talk through your route, dates, access and services, request a site visit if your move needs one, and then prepare your written estimate and moving plan. There's no obligation at any point.

Question 14

Do you handle commercial and office relocations?

Accepted Answer

Yes. We move offices, warehouses and individual employees, including cross-border corporate relocations. Commercial moves are run with a dedicated project manager, after-hours scheduling where needed, and secure handling of IT equipment so your team's downtime is kept to a minimum.

Question 15

Do you move pianos and other specialty items?

Accepted Answer

Yes. Pianos, safes, artwork, antiques, pool tables and oversized pieces are moved with the right equipment and crating where required. Flag them in the quote form so the right crew and gear are scheduled for your move day.

Cross-Border Moving Resources & FAQ

A cross-border moving checklist

Everything customers ask us

Ready to price your move?